000 00346nam a2200145Ia 4500
005 20260323114557.0
100 _aZeithaml, Valarie A
250 _a7th ed
020 _a9789364449557
942 _cBK
245 _aServices Marketing: Integrating Customer Focus Across The Firm
260 _bMGH
_c2021
082 _a658.8
_bZEI
300 _axxxvi, 582p
999 _c98
_d98