Zeithaml, Valarie A <br/><br/>
Services Marketing: Integrating Customer Focus Across The Firm 

 - 7th ed 
 -  MGH  2021 
 - xxxvi, 582p 
<br/><br/><label>ISBN: </label>9789364449557 
<br/><br/><label>Dewey Class. No.: </label>658.8  / ZEI